Pug Cafe Liverpool – Guest Information

Pug Cafe Liverpool is strictly booking only. If you have a confirmed booking for Saturday 20th January please have a read of the following information.

Pug Etiquette & Care

We ask all pug owners to please keep a very close eye on your pug at all times as we cannot take responsibility of their care while at Pug Cafe.

If your pug shows any aggression towards another pug or human you will be asked to take them outside for some time out, and it will be at the Pug Cafe team’s discretion as to whether you will be able to bring them back in.

While we understand this may be a new experience for your pug, we expect – from your agreement of the booking terms – that your dog is well behaved and well socialised.
Pug owners are fully responsible for the actions of their own pug.

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While HUS and Pug Cafe have suitable Public Liability insurance in place, you must ensure your pet insurance includes Public Liability which will cover you in the event your pug harms another pug or person.

The event will be held at HUS which is normal cafe setting. While we will do everything possible to make it it safe and secure for your pug to be allowed off-lead inside, we ask you keep a very close eye on them. We encourage you to let your pug off-lead once everyone is inside and the doors are secured as your pug will fully enjoy the experience this way.

There will be plenty of fresh water at Pug Cafe, but please bring any cooling aids that your pug may need. If your pug is in a costume or special outfit please be mindful of your pug overheating. If they need fresh air at any point we can let you out so please just ask.

Please ensure you pug has peed and pooped prior to your time slot.

Pug Lovers

Pug lovers really make our events special and we really want you to enjoy this experience as much as possible! From past events we have found pug lovers really have a great time when they get as close to the puggy action as possible so please don’t be afraid to sit down on the floor and get involved.

Please be respectful to pugs and their owners. Pugs are all different and some may love the attention, but others may be timid or have special needs, please ask the owner if in doubt.

Please note, Pug Cafe do not hire pugs for the day nor do we have ‘resident’ pugs who stay there the whole day. Pug Cafe is first and foremost an event for pugs and our priority is giving them a very special and safe time. As a pug lover we invite you to come and enjoy this experience with them, and make some new pug friends. We encourage you to talk to other pug owners and pug lovers, and really make the most of your time here.

Note that due to the unique nature of the event, if there are no-shows from pug owners there won’t be as many pugs as we had planned so please understand this is beyond our control.

smiling fawn pug at pop up pug cafe

Arrival at Pug Cafe

We know many of you like to come nice and early to our events, especially if you are travelling from far, but please do not come to HUS too early.
We suggest arriving a maximum of 5-10 minutes before your time slot and forming an orderly queue outside the entrance.

Confirmation Email & Entering

Please show us your booking confirmation either on your phone or printed off. A Pug Cafe team member will check your confirmation email and tick you off the list! Your time slot will be 70 minutes long, and while you are allowed to leave early at any time, if you arrive late unfortunately you won’t be able to stay longer than your allocated time.

If you arrive late or need to leave early, please ask a Pug Cafe team member to help you leave safely. As there are pugs off lead inside, we cannot let you open the doors alone.

Inside the Venue

HUS is a spacious, modern venue with a mix of standard tables, bar tables and sofas. With a delicious menu on offer for humans including coffees, teas, cakes, savoury dishes, desserts and more – there will be plenty of choice! Please order your food and drinks from the till area.

Please be aware there may be small queues so please take a seat, enjoy your time and order when you can. HUS will be working extra hard to make sure you are served quickly.

We do not reserve tables for guests so please find a table when you arrive and get comfy!

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Food & Drink

Puguccinos are free, but all other drinks and food (for both pugs and humans) are chargeable as normal. HUS will run their normal menu for humans. Alongside this, Pug Cafe will provide a menu especially for pugs.

While HUS will be able to take card payments as normal for human food and drink orders, Pug Cafe will only be able to accept CASH for pug food purchases.

The menu for pugs is proudly brought to you by Rudi’s – The Doggy Bakery, all items are natural and homemade from Rudi’s kitchen! Healthy ingredients are used where possible with no nasties.

If you would like to know specific ingredients, please ask a Pug Cafe team member who will be able to provide an ingredients list for you. Please note, Pug Cafe does not take responsibility if your pug accidentally eats something they cannot eat.

The puguccino consists of a paper espresso cup with a small amount of light whipped cream. This is only meant as a one-off treat and you are not obliged to take it if you do not want to. If your pug does not react well to dairy there will be plenty of fresh water.

Social Sharing

We would love for you to share photos of your experience at Pug Cafe. Please upload your photos and videos using the hashtag #pugcafe so we can see them. If you could tag both Pug Cafe and Kanteen into any posts we would really appreciate it.

facebook.com/PugCafeUK or instagram.com/popuppugcafe

facebook.com/HUSLPOOL or http://www.instagram.com/hus_liverpool/

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Car Parking

HUS does not have on-site parking however there are a few different options around the area, with the nearest AND largest car parks being:

NCP (3 minute walk away – over 500 spaces)
Moorfields
Vernon Street
Merseyside
Liverpool
L2 2AY

or

Q-Park (5 minute walk away – 279 spaces)
Dale Street
Vernon Street
Merseyside
Liverpool
L2 2HJ

Please check parking in advance by searching https://en.parkopedia.co.uk/ with the venue address – 12 Tithebarn Street, Liverpool, L2 2DT

For cheaper car parking alternatives that can be pre-booked please visit https://www.justpark.com/

Trains

Nearest train station to HUS is Moorfields which is only a 2 minute walk away.

Vets

If for any reason your pug requires veterinary help, a veterinary clinic that is open on Saturday is:

Vets4Pets Penny Lane Shopping Centre, Church Road, Liverpool L15 9EB 0151 733 9730

Press, Photos and Filming

Smile! There will be journalists and press present during some time slots so you might see some filming taking place.

Pug Cafe will take as many photos as possible, we cannot guarantee we will be able to photograph every pug. If you would specifically like your photo taken with your pug please look out for Anushka who will happily snap your pic!

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