We’ve answered some Frequently Asked Questions on how to book for this event. If you can’t find the answer to your question here, please contact us!
What is Dachshund Cafe?
Dachshund Cafe is a one day pop up event brought to you by the organisers of Pug Cafe. For one day only, a coffee shop will transformed into a cafe dedicated to Dachshunds FOR dachshunds including a menu full of delicious doggy treats and pupuccinos.
When and where is Dachshund Cafe?
Sunday 25th March 2018 8am – 6.30pm. It will be held at Esquires Guildford, Ground Floor 278 High Street, Guildford, GU1 3JL
Do I need a booking?
Yes! You need a confirmed booking to attend as ‘Pug Cafe presents…’ events are strictly booking only.
How do I book if I am a DACHSHUND OWNER?
Booking opens on Monday 19th February 2018 at 9am. A secret email address will be released and you will need to email over your booking request.
Our previous pop up events have been extremely popular so we strongly advise you send your booking request as soon as the booking email is released if you hope to be successful. It is worth preparing the email in advance and keep it ready to send.
Please email the secret booking address with the following booking details:
1. Your Full Name
2. How many Dachshunds you are bringing + NAMES + attach photo
3. Contact Number
4. Human group size – please keep to an absolute minimum – ideally 2 but we may be able to cater for a few groups up to 4 if you are a family with children.
5. Your 1st and 2nd preferred time slots. If you are completely flexible please state so but only if you are 100% flexible. E.g. you would accept the first or last time slot.
What are the time slots available at the Pug Cafe?
Each slot is 70 minutes long, and start at 8am, 9.10am, 10.20am, 11.30am, 12.45pm, 2pm, 3.10pm, 4.20pm and 5.30pm.
How do I book if I am a DACHSHUND LOVER?
Dachshund Lovers will also need to email a booking request the secret email address released at on Monday 19th February 2018 at 9am.
Please note, this event is primarily for Dachshund owners but we do have limited spaces available for Dachshund lovers (those without Dachshunds) in each slot.
Email us the following booking details:
1. Your Full Name
2. Contact Number
3. Human group size – please keep to an absolute minimum – ideally 2 but we may be able to cater for a few groups up to 4 if you are a family with children.
4. Your 1st and 2nd preferred time slots. If you are completely flexible please state so but only if you are 100% flexible. E.g. you would accept an early or late slot.
How do I pay if I have been successful with my request?
We will email you offering you a time slot – you then must agree to our booking terms and conditions and if you agree you will need to pay via the payment link. This will be a PayPal.Me link so please ensure you have signed up for a PayPal account prior to booking.
You must pay your booking fee within 48 hours or we may offer your space to someone else. We will then send your confirmation once we have received payment.
How much is the booking fee?
£5 each for Dachshund Owners and £13 each for Dachshund Lovers.
We work on a ratio of one dog two humans so if you bring one dog you are allowed two people at £5 then additional guests are charged at £7.50. If you bring two dogs you are allowed four people (including yourself) at £5.
How long will it take to hear from you?
Please note it may take up to 72 hours to hear from us if you’ve been successful. We expect this event to be very popular, but we cannot anticipate how many requests we will receive.
It may take up to 5 days to hear from us. Please be patient with us during this time, we’ll always endeavour to help but we’re a small team so may take us longer to respond to queries.
Do I need to print off my booking confirmation?
Yes please, print your booking confirmation email and bring it with you on the day. You can also show it to us on your phone if this is more convenient for you.
Can I swap my slot with someone else?
Please do not swap your slot with another guest or give away your time slot whether that be personally, via online giveaway or competition. It is forbidden to sell your booking on.
All changes must be made through ‘Pug Cafe presents…’ via the booking email.
We only accept transfer requests if you are ill, your pug is unwell or has come into season, or you have extenuating circumstances, and it will always be at the discretion of the team.
You must let organisers know at least 5 days before the event if you are unable to attend as after this time we cannot accept any changes.
Can I just turn up?
We are sorry but we ask you do not come to Pug Cafe presents… Dachshund Cafe without a confirmed booking to avoid disappointment. You will not be able to come in without a booking.
Does my pug have to meet certain criteria to attend?
Yes! If you are bringing your Dachshund they must be well socialised with other dogs, up to to date with their vaccinations, well behaved and unlikely to show aggression to other dogs. They must also be healthy and not showing any symptoms of contagious illness nor suffering (or recently suffered) from Kennel Cough.
By putting in your request you are confirming that you adhere to the above criteria. While we understand this is a new experience for your dog, we take it in good faith from you that they are well-behaved and well socialised with other dogs.
Please do not make a booking if your dog has shown anti-social behaviour recently or can get anxious around lots of dogs and humans – if you are in any doubt please contact us.
Will Esquires Guildford be open as normal that day?
Esquires Guildford will be closed to the public during the event.
Will it be safe?
Our main priority is to host a safe and fun event for all which is why we take bookings and adhere to a strict capacity limit. This is a risk-assessed event, and we will do everything possible to ensure it is safe for all those attending.
We not use a third party ticketing site due to the unique nature of the event. We must take personal bookings to ensure it is as safe for both Dachshund as it is humans.
How many Dachshunds can I bring?
Maximum three, but if you want to bring more please put in a request in your booking request email. It may not be fulfilled, but we will try our best to accommodate you.
Please do not make large group bookings, if you wish to be in the same slot as your friends then please let us know in your email and we will try our best to accommodate you.
Are all Dachshund allowed?
Yes! All Dachshunds including miniature, long-hair and wire-haired dachshunds are all welcome. If your Dachshund is a mix please let us know, and you will need to confirm to us their size and temperament before we process your booking.
Are other breeds allowed to attend?
We love all dogs, but as this event is for Dachshunds only.
My Dachshund has never been to a coffee shop or cafe before, I’m not sure how they will react?
We recommend taking them to a dog-friendly coffee shop or café prior to the event to ensure they are OK in this environment. If your dog finds it stressful in any way, for example they bark a lot, please do not bring them to the event and let us know as soon as possible.
Do I need a Dachshund to attend?
This event is primarily for Dachshund owners, but we have limited allocated spaces available for Dachshund Lovers too.
Please not for this event due to our strict capacity limit, we can only have a maximum of 6 Dachshund Lovers per slot.
What happens if I don’t get a slot?
You will be put on the official waiting list and contacted if a slot becomes available.
Where is the nearest train station?
There is London Road Guildford which is 5 minute walk and the closest to Esquires. The much larger Guildford mainline station is 10 minute walk away.
Is there car parking available?
There are several parking options available, please search Parkopedia with the postcode GU1 3JL. The closest car park – only across the road – to the venue is:
G Live Car Park 16 Dene Road Guildford Surrey GU1 4DB