Christmas Pug Cafe Liverpool – Guest Information

Our Pug Cafe Christmas event in Liverpool is a strictly booking only event. If you have a confirmed booking and are attending on Sunday 16th December, please have a read of the following information prior to your visit.

What to Expect

This is our second Christmas event – we LOVE a doggy party! As it’s the Christmas season, you can expect a really jolly, festive experience. Inside our big venue – Yard & Coop – you’ll find a menu dedicated to dogs that will include both limited edition Christmas themed biscuits and treats.

There will also be a human menu with a range of delicious food and drinks (hot, soft and plenty of fizzy tipples!) including food offers and cocktails. There will be plenty of photo opportunities, and prizes for best costumes for dogs!

As always, this event will be off-lead so let your dog off and please enjoy the event. We work hard to ensure it’s safe for you dog so you can sit back and relax.

Dog Breed Slots

This event combines our popular pop ups Pug Cafe, Frenchie Cafe and Dachshund Cafe to host one big dog party. Please don’t forget that this event is still organised into breeds though and the slots are breed specific:

10.15am Pugs
12.45pm Dachshunds
2pm Pugs
3.10pm Frenchies
4.20pm Dachshunds

In the pug slot we can only allow pugs and pug crosses, in the dachshund lot it is dachshunds and dachshund crosses only and frenchie slot – frenchies and frenchie crosses.

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Dog Etiquette & Care

While we make every effort to ensure the venue is safe for your dog, including manning all doors, please do keep a watch over your dog at the event as we cannot take responsibility of their care.

You must ensure your dog has peed and pooped prior to your time slot. If they have an accident and toilet inside the venue, we will have cleaning supplies and dog poo bags on hand for you to clean up.

We understand it may take a while for your dog to settle into this new environment, but if you feel your dog is really not enjoying the cafe experience then you are able to leave at any time – please just ask a member of staff to help you leave safely.

If your dog is in season they CANNOT attend. This is for their own safety and the safety and wellbeing of the dogs attending. If you bring your dog in season you will be asked to leave immediately.

Dog lovers at the event are given a small amount of high quality grain-free kibble to make friends with the dogs attending. If you prefer dog lovers not to give your dog any treats please ask for a ‘DO NOT FEED’ bandana to borrow at the cafe.

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Weather & Temperature

We are expecting rain showers and highs of 7 degrees on Sunday.

The venue has suitable temperature control (both heating and full air conditioning) and additional floor fans, but as the event will be fun and busy please do bring any cooling aids that will help keep your dog cool if needed.

We will have plenty of fresh water for the dogs, and will keep cooling mats and blankets on hand should your dog be overexcited and overheating.

Dog Lovers

Dog lovers really make our events super special and we really want you to enjoy this experience as much as possible!

From past events we have found dog lovers really have a great time when they get as close to the action as possible so please don’t be afraid to get down on the floor and feel involved – get down to their level and enjoy making some new furry friends.

Every dog attending is there with their owner so don’t be afraid to chat to people, and if you’d like a stroke or a cuddle with their dog then just ask – most people love if you give their dog attention. As a dog lover we invite you to come and enjoy this experience with them, and we encourage you to really make the most of your time here – and have fun!

Due to the unique nature of the event, if there are no-shows from owners there won’t be as many as we had planned so please understand this is beyond our control.

Some dogs may have special dietary requirements – they will be wearing ‘DO NOT FEED’ bandanas so please respect this and avoid feeding them any treats. We also bandanas for anxious pups which will say ‘NERVOUS’ so please do be mindful of this.

Arrival at Our Event

Yard & Coop is located on a main road so be very careful when arriving. There is a holding area right next to the venue where you will be able to wait safely. We strongly recommend you do not arrive any more than 5-10 minutes before your time slot.
If you arrive early please do not try to enter the venue and come without the help of a staff member as the dogs will be off lead and it will compromise their safety.

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Please queue outside in the holding area to the left of the venue, and get your confirmation ready to show, and a member of the Pug Cafe staff will come out 10 minutes prior to the slot starting and sign you in.

Confirmation Email & Entering

The Pug Cafe team will sign you in prior to the slot starting, please stand in line and show us your booking confirmation either on your phone or printed off and have it ready to present.

A Pug Cafe team member will check your confirmation email, and tick you off the list. This will indicate you have been signed in and will make the process of entering the venue a lot quicker!

Your time slot will be 70 minutes long, and while you are allowed to leave early at any time, if you arrive late, unfortunately, you won’t be able to stay longer than your allocated time.

If you arrive late or need to leave early, please ask a Pug Cafe team member to help you enter and leave safely. As there are dogs off lead inside, you must not open the doors alone.

Inside the Venue

Yard & Coop is a large, spacious, modern venue with a mix of standard tables, comfy booths and sofas. We will seat you in your allocated table but if you prefer something slightly quieter or different from where we have seated you please ask.

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This event will see many people attending per time slot so there may be small queues to order at the bar, but don’t worry we have extra staff who will be working extra hard to make sure you are served as quickly as possible.

Wheelchair/ Pram Access

The venue is downstairs so there are steps leading down into the venue. If you are in a wheelchair, have a a pram or are less mobile please use the lift.

Safety at Pug Cafe

Pug Cafe is an off-lead event which means there will be dogs off lead inside. This is what makes our event truly special and enjoyable for the dogs – they get to enjoy socialising with other dogs in a safe area!

We do everything possible to secure the venue and keeping the main door closed is very important. Please do not open the door once inside, there will be a member of staff on hand to help you leave safely should you need to.

There will be doggy barriers infront of the main doors to ensure it is extra safe – please do not attempt to remove this barrier by yourself if wish to leave the venue early.

Food & Drink

Pupuccinos are free, but all other drinks and food (for both dogs and humans) are chargeable as normal.

Yard & Coop will run a menu for humans which will include special offers on breakfast and lunch plus drinks including milkshake and seasonal drinks.Please refrain from bringing your own drinks and food, like you would any normal coffee shop or cafe, unless it is for babies or young children.

The pupuccino consists of a paper espresso cup with a small amount of light whipped cream. This is only meant as a one-off treat and you are not obliged to take it if you do not want to. If your dog does not react well to dairy there will be plenty of water instead.

There will be a Limited Edition menu especially for dogs – brought to you by Rudi’s The Doggy Bakery. All items on this menu include dog-friendly ingredients, and an ingredients list will be available for you to look at. Please note all items are chargeable and range in price from £0.50p – £2.50.

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We can only accept cash for dog purchases so make sure you bring cash with you if you would like to buy any dog treats.As the venue will be serving their human menu too please be careful when eating foods such as chocolate around the dogs – we cannot take responsibility if they accidentally ingests food that they cannot eat.

Photography

Smile! We will be taking plenty of photos and videos on the day and hope you will too. We may not be able to capture every dog or guest so if you would like your photo taken please ask Anushka who will happily snap you.

Social Sharing

We would love for you to share photos of your experience at our event. Please upload your photos and videos and tag us in so we can see and share them. Our social channels are as follows:

facebook.com/DachshundCafeUK/https://www.facebook.com/yardandcoopliverpool//instagram.com/thedachshundcafe / https://www.instagram.com/yardandcoopliv/

Car Parking

Yard & Coop does not have on-site parking however there are a few different options around the area, with the nearest AND largest car parks being:

Q-Park (£5.50 for 2 hours) – 4 minute walk 44 Hanover Street Liverpool L1 4AF

Secure Parking Pty Ltd (£2 for 2 hours) – 9 minute walk Liverpool Central 1 Heathfield Street Liverpool L1 4AT

Please check Parkopedia for several other parking options (including free parking) – just type in the venue address 45 Hanover St, Liverpool L1 3DN and a list of car parks will show.

For cheaper car parking alternatives that can be pre-booked please visit https://www.justpark.com/

Trains

Nearest train station to Yard & Coop is Liverpool Central train station which is a 5 minute walk away. train station which is a 15 minute walk away.

First Aid

Pug Cafe team members are trained in dog first aid so if you have any concerns please see James at the venue. If for any reason your dog requires urgent veterinary help, we will help you call VetsNow – 0151 601 4743 – to arrange an emergency appointment at the nearest vet.

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